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TigerDirect Screws Up Order, Then Screws Up Customer Service Response
Matt bought a camera from TigerDirect. He monitored the status of the order online, and saw that it was marked “shipped” a few days after he placed the order, so he returned the other, more expensive,...
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Article 8
TigerDirect bought CompUSA, and just announced a grand re-opening of 15 stores and the regular opening of one store.
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Is The Patriot Act Stopping Gateway From Fixing Your Laptop?
Gateway claims that the Patriot Act is holding up delivery of the part needed to fix Redwoodflyer’s laptop, which has been broken since October. Seems believable to us! Redwoodflyer writes: I’ve been...
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What The Hell? Why Are There CompUSA Stores?
Wired is reporting that there are about 30 CompUSA stores — run by the folks behind TigerDirect. CompUSA cannot be killed! It will rise again! The new CompUSA is apparently quite different. For...
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TigerDirect Parent Company Buys Circuit City Website
Systemax Inc., parent company to discount electronics retailer TigerDirect and the new owner of CompUSA, has purchased Circuit City‘s brand, trademarks and e-commerce business, to the surprise of...
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CircuitCity.com Reborn As… Circuit City!
CircuitCity.com is back, and it looks eerily familiar. The zombie website is now controlled by Systemax, the same folks who own Tiger Direct. Though the new site may look similar to the old, no doubt...
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Florida AG Sues TigerDirect For 'Continually Blaming Customers' For Rebate...
Waiting for a rebate from TigerDirect? Good luck with that. In a suit filed last Friday, Florida Attorney General Bill McCollum is charging the company with, among other things, promising customers...
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Nomadic And Crashing With Friends? No Computer Parts For You
Joshua is a functioning adult with plenty of money to spend at TigerDirect, but they don’t want to sell computer parts to him. That’s because he leads sort of a nomadic existence. The billing address...
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TigerDirect Won’t Accept My Coupon Because It Just Won’t
Jeff got a coupon with his last order from TigerDirect, and decided to use it to order some new speakers. Only the coupon didn’t work. The only explanation he could get from TigerDirect as to why the...
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The Last Vestiges Of Circuit City To Disappear On Dec. 31
RIP Circuit CityIt’s been four years since Circuit City, once the nation’s second-largest electronics retailer, filed for bankruptcy. In the spring of 2009, the brand’s new owner, Systemax (you know it...
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Marketers Make Black Friday A Monthly Occurrence
It seems like a very long time ago that the phrase “Black Friday” referred to the day after Thanksgiving, an important but scary day in the retail calendar that kicked off the Christmas shopping...
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TigerDirect Has New Owner, Changes Return Policy On Christmas
You may remember TigerDirect, a consumer electronics seller that has a website and once had stores across the country. They’re probably best known for acquiring the brands and assets of CompUSA and...
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